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Sales Policy
Responsible Sales: Alcoholic products will not be sold to anyone under 18. The store may limit the quantity of items per purchase to promote responsible consumption.
Shipping Policy
Delivery Regions: Delivery is carried out throughout the national territory, except in areas restricted by local legislation.
Delivery Times:
Capital cities and metropolitan regions: 5 to 10 business days, depending on the shipping method chosen.
Interior and other regions: 7 to 15 business days depending on the shipping method chosen
Shipping Costs: Vary by region and order weight. The cost will be calculated at checkout.
Exchange and Return Policy
Right of Withdrawal: The customer may request the return of the product within 7 calendar days after receipt, in accordance with the Consumer Protection Code.
Exchanges: Exchanges can be requested within 30 days of receipt, in cases of defects or receipt of a product different from the order.
Payment Policy
Payment Methods: Credit cards, bank slips, and PIX. Installments are available for purchases over R$100, with up to 3 interest-free installments.
Privacy and Security Policy
Data Protection: Commitment to protecting customers' personal data, following the General Data Protection Law (LGPD).
Terms and Conditions
Acceptance: By making a purchase, the customer agrees to all store policies.
Policies and Regulations
SUPPORT
POLICIES
CONTACTS
Tel. +55 11 977162501
contato@cachacathonlopes.com.br
Address: Rua Dom Pero Leitão 153
Vila Gumercindo, São Paulo, Zip Code 04134070
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